1. Introduction
•These Terms of Service (“Terms”) govern your access to and use of our website and services.
• By using our website, you agree to comply with these Terms.
2. Account & User Responsibilitily
• You may need to create an account to place an order.
• You are responsible for maintaining the security of your account.
• You agree to provide accurate and up-to-date information.
3. Orders & Payment
• All orders are subject to availability and confirmation.
• We accept payments via online banking (FPX), credit/debit cards, e-wallets (GrabPay, Touch ‘n Go, Boost), and other payment methods available in Malaysia.
• Prices are in Malaysian Ringgit (MYR) and may be subject to change without prior notice.
• Once an order is placed, it cannot be canceled or modified.
4. Shipping & Delivery
• Orders are typically processed and shipped within 24 hours.
• We offer delivery within Malaysia via J&T Express
• Standard delivery takes 1-5 working days, depending on the destination.
• We are not responsible for shipping delays due to courier issues, public holidays, or unforeseen circumstances.
5. Returns & Exchanges
• No refunds are allowed.
• Products with quality issues are eligible for exchange only.
• Slight color differences due to lighting and screen display variations do not qualify as a quality issue.
6. Product Warranty & Disclaimer
• We guarantee our products against manufacturing defects.
• Normal wear and tear, accidental damage, or improper use are not covered under warranty.
7. Intellectual Property
• All website content, including images, text, and logos, is the property of our store and cannot be copied, distributed, or used without permission.
8. Limitation of Liability
• We are not responsible for any direct, indirect, or incidental damages resulting from the use of our products.
• We are not liable for losses caused by force majeure events (e.g., natural disasters, courier delays, government restrictions).
9. User Conduct
• Users must not engage in fraudulent activities, payment disputes, or abuse of promotions.
• Unauthorized access, hacking, or website data scraping is strictly prohibited.
10. Privacy Policy
• We collect and use personal data in accordance with Malaysia’s Personal Data Protection Act (PDPA).
• Please refer to our Privacy Policy for more details on how we handle your data.
11. Changes to Terms
• We reserve the right to update these Terms at any time.
• Any changes will be posted on our website.