Last Updated: 7 March 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia to ensure your data is handled securely and responsibly.
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1. Information We Collect
When you use our website, we may collect the following types of personal data:
• Personal Information: Name, email address, phone number, shipping/billing address.
• Order & Payment Details: Purchase history and payment details (processed securely via third-party payment providers).
• Device & Usage Data: IP address, browser type, and interaction data collected via cookies and tracking technologies.
• Customer Support Data: Any information you provide when contacting our support team.
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2. How We Use Your Information
We collect and use your personal data for the following purposes:
• Order Processing & Fulfillment: To process, confirm, and deliver your orders.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing & Promotions: To send promotional emails, SMS, or notifications (you may opt out anytime).
• Fraud Prevention & Security: To detect and prevent fraudulent activities or unauthorized transactions.
• Website Analytics & Improvements: To analyze user behavior and enhance our website experience.
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3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
• Payment Providers: Secure third-party payment gateways (e.g., FPX, Stripe, PayPal, GrabPay, Touch ‘n Go, Boost).
• Shipping & Logistics Partners: Couriers such as J&T Express, PosLaju, DHL, and others to fulfill deliveries.
• Legal Authorities: If required by Malaysian law or to prevent fraud, scams, or cyber threats.
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4. Data Security & Retention
• We implement security measures to protect your data from unauthorized access, theft, or loss.
• Your data is retained only as long as necessary for business and legal purposes.
• Once no longer needed, we securely delete or anonymize your data.
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5. Your Rights Under Malaysian PDPA
Under Malaysia’s Personal Data Protection Act (PDPA) 2010, you have the right to:
• Access your data and request a copy of the personal information we hold about you.
• Correct your data if any information is incorrect or outdated.
• Withdraw consent for marketing communications at any time.
• Request data deletion (subject to legal or business requirements).
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6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You may manage or disable cookies in your browser settings, but this may affect website functionality.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
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8. Contact Us
If you have any questions about our Privacy Policy or your personal data, please contact us:
Blogcase Gadget
Phone: 60125901476
Address: 29,Jalan Austin Heights 7/7,Taman Mount Austin.81100 Johor Bahru,Johor.
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